Sharing and building Solution Focused practice in organisations

Found this video. Quiet interesting aspect. "Can words really account for only 7 percent of the meaning of a spoken message? This short video animation puts 'Mehrabian's rule' under the magnifying glass..." PS: it still proves (to me) that in a coaching situation words mean more than non-verbal communication. Corrected: What I really mean is that in a coaching session non-verbal communication me…
© 2013 Created by Mark McKergow.