Sharing and building Solution Focused practice in organisations

One of my coachees was struggling with a complex problem. A new team member is going to be introduced in two weeks time and an old one took another job. As the new team member needed to be seated close to his newly assigned mentor, this meant that the whole team (they are working in one big room) had to change desks. He was puzzled about how he could make everybody happy. He knew that some of them had preferences: some wanted to be seated close to the desk because they liked the direct contact with clients, others had other preferences... And he knew that the last time they changed desks generated a lot of tension.

He asked me how he could figure it out in a time and energy efficient way and so that everybody was happy. Luckily he just had an good experience in which he used the group's intelligence to come up with new ways of attracting a new colleague. (They posted pictures of each of them on their website and added positive comments about one another underneath these pictures). (This led of course to a very positive atmosphere in the group.)The only thing I had to do was to suggest to continue to do what works. I told him that the intelligence of a group is better suited to solve complex problems than this...

So today he asked everybody to help out with the issue they were facing and asked them where they would like to sit if the new employee was to sit close to x... and in no more than 5 minutes (he just told me in an email) they found their new preferred place. "5' and everybody happy! We are definitely going to do more of this!"

Moral of the story: engage the solution building capacities of groups to resolve complex problems.

Views: 149

Add a Comment

You need to be a member of SOLWorld to add comments!

Join SOLWorld

Comment by Katalin Hankovszky on July 29, 2011 at 19:13
nice fine story from everyday life :) thanks for sharing!!




Jumpstart into Solution Focus

You want to learn more about "Solution Focus"?

You prefer a "step by step" introduction instead to start with reading some
voluminous books?

You would appreciate to have a complete "helicopter view" on SF after the first step…


Created by Hans-Peter Korn Dec 25, 2009 at 10:25am. Last updated by Mark McKergow Nov 3, 2014.

Making the most of

If you’ve just arrived at (the SOLWorld ning group), you may be looking at all the features and wondering where to start.  This note might be helpful…



Created by Mark McKergow Jun 3, 2008 at 4:55pm. Last updated by Jesper H Christiansen Aug 22, 2017.

Open Space at SOLworld conferences

SOLworld Open Space instructions as it was used at the 2011 conference, by Mark McKergow


Created by Katalin Hankovszky Dec 30, 2015 at 10:18pm. Last updated by Katalin Hankovszky Dec 30, 2015.

SOLWorld Resources

Welcome to the SOLWorld Resources section.  This part of the site features information about the SOLWorld network, our past events and materials from our previous website.  It will take some time to update all the information, so thanks for your patience. 

Information in this part of the site is 'read-only'.  If you want to start discussions, please go to the Forum or Groups. …


Created by Mark McKergow May 12, 2008 at 4:08pm. Last updated by Mark McKergow Dec 2, 2022.

© 2024   Created by Mark McKergow.   Powered by

Badges  |  Report an Issue  |  Terms of Service