SF & Change

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Comment by Herwig Deconinck on February 22, 2012 at 16:01

Hi,

as part of a larger programme we want to introduce customer orientedness in a central services department of a large organisation.  We have planned workshops on solution focused working and communication techniques. One of the themes is to bring the people from a more bureaucratic way of thinking to a more customer focused way of acting.  Does anyone have intresting exercises/approaches/schemes that we can use to help people discover other ways of thinking and acting about people-formerly-known-as-difficult-respondents, beside the scaling and sparkling moment approaches ?

Comment by Hans-Peter Korn on September 23, 2009 at 9:39

Thank you for providing this article! Very interesting to read in it this:

"Solution-Focused Coaching in Coaching Psychology: A method for applying positive psychology in the workplace"

To see SF as an application of positive psychology IMHO is not in line with the "non psychological" intention of SF: "Positive Psychology is focused on explanations, SF is focussing the progress, not bothering about psychological explanations for it. For more please read Mark's blog: "Explanation focused or progress focused?"

And also to see solution-focused coaching as a mean to "take us miraculously - ping! - straight to a perfectly resolved future; which might be more possible than we think" in IMHO is a trivialising reduction of SF to the miracle question. Of course, this question sounds very "spectacular" - but (as I have learned e.g. from Insoo Kim Berg) is not "the core" of SF... and Insoo very often didn't use it....

For me in SF focusing on "small things" which already are working is the most powerful mean to dis-solve problems. Looking at a "miraculous perfect future" for me is a helpful intermediate step to get in distance to the "problem" and to become able to find already working "things".

Comment by Trevor Durnford on September 22, 2009 at 22:20

I'm preparing to run a session at the forthcoming AI conference in Nepal, describing how we're working with 'Employeeship' (medarbetarskap) in Sweden. We've used SF in our approach and so have looking out for articles that combine AI and SF. Here's a recent one from the British Psychological Website I found useful http://tinyurl.com/o55tp4

Comment by Hans-Peter Korn on June 27, 2009 at 10:06

Hello Neil, maybe you will find something useful here:

http://home.ease.lsoft.com/scripts/wa.exe?A2=ind0705&L=SOLUTION...

http://home.ease.lsoft.com/scripts/wa.exe?A2=ind0902&L=SOLUTION...

Comment by Neil Usher on June 26, 2009 at 9:43

Dear Group - beefore I go wandering too far in the wilderness, has anyone had any involvement in applying SF to workplace change? Specifically a transition from a traditional, enclosed environment to an open, flexible workplace? Thanks!

Comment by riccardo benardon on June 21, 2008 at 10:42

hi kamila
I'm change manager in Italy, working with marco matera; I use SFApproach since last 3 - 4 years in supporting change mgmt projects and manager that are to change within it.
my approach is to help startegic manager to become "SF Facilitators" inside the company (as change agents). based on the SF process of steve we developed a specific interview for our goals.
it would be great to share experteases
thanks riccardo benardon

Comment by Kamila Novakova on May 20, 2008 at 21:43

Hi all,
I am really pleased to see how this group is growing. As we haven't opportunity to discuss common goals yet, I'd like to invite you to explore it a bit. :)
What would you like to achive from participation in SF & Change? How this group could help you to meet your best hopes? Please, tell us... or, perhaps there is anything else you would like to share? Anything counts.
Once again thank you for joining. Best wishes.
Kamila