SF Quality Forum

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Comment by Marlon G Heilbrunn on March 31, 2009 at 12:39pm

Hi again - if the link to the SF in Auditing article (below) doesn't work, visit the IRCA (International Register of Certifried Auditors) Website and have a look at the InForm E Magazine Issue 21 - The article is called Solutions Focus in Auditing...

Comment by Marlon G Heilbrunn on March 31, 2009 at 12:13pm

Hi all

SF In Quality AuditingI've attached a link to an article in InForm Magazine

http://newsweaver.co.uk/irca/index000353994.cfm?x=bfkS0p5,bd96B2Jp

Comment by Marco Matera on July 5, 2008 at 2:24pm

Hello everyone,
Yesterday I passed, as responsible for the quality of my Department, the factory inspection in accordance with ISO 17025.
It was a complex process because we extended two chemical tests very difficult.

The approach SF helped me to stay focused on the objective and I realized how this has taken effect also on my colleagues.

What I want to share with you is an observation that the inspector, reading our "reviews as management", has suggested including opening the document with benefits that the application of the rule has led.

Benefits and successes are SF!

Comment by Kamila Novakova on May 18, 2008 at 3:03pm

Thank you for your comment, Marco.
I was mostly interested in quality of services that I've been delivering. In the field of consultancy that include (from my POV) immediate reflection of my own professional role, in the training field it is striving to meet given quality standards (in our country are the most common ones Q For, EFQM or ISO).
From the organizational POV I was most immpressed by the British standard Investors in people (IIP) that is not based on detailed process description but mostly on specific outcomes that organization (or, better said, people in organization) should meet... I guess, it could be easily combined with SF approach.
In fact, I am very new in certification and/or audit stuff, so I'd be pleased to follow further discussion of the experts in this group. :)
In other words, any ideas and/or experiences are warmly welcomed.
Kamila

Comment by Marco Matera on May 17, 2008 at 2:57pm

I'm working also as quality manager (ISO17025) I can share my experience and I'm sure to share some new good ideas.